Depending on your shipping address and the shipping method, it can take time for tracking link to register with the final carrier that will be delivering your parcel. Please check the tracking link after a few days for any updates.
Articles in this section
- How do I know when the order is shipped out?
- When do I receive tracking information?
- Does your fees include VAT, customs or duties fees?
- My tracking link doesn’t work
- What happens if my order is lost during shipping?
- What if my order was returned as undeliverable or unclaimed?
- My tracking number says my package arrived, but I didn't receive it
- What happens if I receive a damaged or defective item?
- If it’s a gift, can I add gift wrap or a personal message to my order?
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