My tracking number says my package arrived, but I didn't receive it

Please check your mailbox, front door patio and ask your neighbours if anyone picked it up for you. Also contact your local post office, because once it's recorded that the package is delivered, there isn’t much we can do to recover your parcel. Note that standard shipping does not include secured and signed delivery, but if you choose Express one, it provides more guaranteed delivery with proof of signature. If nothing above shows any results, contact us at [e-mail] and we'll see what we can do.