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  1. Inspired Lifestyle
  2. FAQ

FAQ

Orders

  • When do I receive the order confirmation email?
  • What are the next steps after I place my order?
  • Can I change my order details or address information?
  • If it’s a gift, can I add gift wrap or a personal message to my order?
  • I lost my instructions, can you send me another copy?

Shipping & Tracking

  • How do I know when the order is shipped out?
  • When do I receive tracking information?
  • Does your fees include VAT, customs or duties fees?
  • My tracking link doesn’t work
  • What happens if my order is lost during shipping?
  • What if my order was returned as undeliverable or unclaimed?
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Kickstarter & Indiegogo

  • I backed on Kickstarter or Indiegogo. Does my Arctic include a recipe book?
  • I haven't received my backer survey.
  • Can I change my shipping address?
  • Can I get a refund?
ICOSA Brewhouse
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