Shipping & Tracking
- How do I know when the order is shipped out?
- When do I receive tracking information?
- Does your fees include VAT, customs or duties fees?
- My tracking link doesn’t work
- What happens if my order is lost during shipping?
- What if my order was returned as undeliverable or unclaimed?
- My tracking number says my package arrived, but I didn't receive it
- What happens if I receive a damaged or defective item?
- If it’s a gift, can I add gift wrap or a personal message to my order?